Customer Reviews
Most of our passengers are Russian-speaking, and so are most of the reviews people leave us. The ones below are translated from the originals, which you can read in full on our Russian reviews page. Names appear as the writers left them — some asked for their surnames to be shortened.
I used CZTransfer for a trip from Prague to Karlovy Vary. The transfer was comfortable and there were no delays. The driver was punctual, professional and polite. The car was clean and in good condition. I recommend CZTransfer as a reliable partner for transfers.
We ordered a transfer from Prague airport to the hotel online from Moscow — a Mercedes, price 20 euros, no prepayment. After booking, a message came through WhatsApp from the driver with details for meeting at Prague airport.
For reasons outside our control the flight was postponed by two hours. Then the queue at passport control took another two hours — eight aircraft had landed together. The driver, Dmitry, waited for us. He met us with an easily readable name sign. The car was clean and not old. The price of the transfer did not change because of the waiting. Thank you very much.
We went on to use the company for excursions as well: a sightseeing tour of Prague and a trip to Dresden. All of it completely without prepayment.
We were in Prague from 1 to 5 April 2019 and ordered a transfer from the airport to the hotel. I can only speak of pleasant impressions — of the service, the communication and Dmitry’s professionalism. Everything was precise and unobtrusive, no hidden extra charges, we paid on the spot. I have already recommended you to all my friends, and next time I will come to your company only. Thank you!
Good afternoon. Last September we used your services. First we spoke on WhatsApp with Marina, discussed the important points and got some interesting information. On the day of arrival Dmitry met us and drove us quickly to the hotel, telling us on the way about possible excursions around Prague — we chose the sightseeing tour and did not regret it, it was very interesting. On the day of departure Dmitry collected us at exactly the agreed time and we went to the airport. We were pleased with your company’s service and will recommend you to our friends.
We used the transfer twice, from the airport to the hotel and back. We liked that the driver contacted us in advance and stayed in touch; everything was clear and on time. We will certainly use the company again.
In July 2019 we ordered a transfer from the airport to Prague, and back on the day of departure. Four adults, we took a minivan. Everything was punctual, the service was of a good standard. Thank you.
I have used Dmitry Nikolaevich’s services more than once — a very responsive, open and reliable person. He will always find a suitable option and a solution. Anyone who decides to use his services will be satisfied.
The cztransfer.com service worked excellently, everything was done promptly and well. I am very pleased with the result. I recommend this service to anyone looking for a reliable partner for arranging a taxi in Prague.
My name is Elena, I am a travel agent. My clients — the O. family and the P. family — used the transfer at different times in May 2019. Everyone was very pleased. Thank you very much, we will continue working with you.
Thank you. We liked everything, there was nothing to find fault with. The most important thing is that they met us on time and always answer the phone — that is all you need.
Thank you very much for the meeting on arrival and the send-off. Everything was of the highest standard. We will definitely use you again.
About these reviews. They are translated from the Russian originals published on our reviews page, where the full set can be read as they were written. We have not edited them beyond translation, and we have not added any that do not exist there.
We do not run a star-rating system and do not display an average score, because we have no way of verifying one — the reviews are what people sent us by email and WhatsApp.
What comes up most often
Reading through them, the same four things repeat, which probably says more than any single review:
The driver waits. Delayed flights and long passport queues appear again and again, and in every case the driver was still there and the price had not changed.
No prepayment. Several people mention booking from abroad with nothing paid up front, and paying the driver at the end.
Contact before the trip. The driver messages first, usually on WhatsApp, so there is a name and a phone number before anyone lands.
The price agreed is the price paid. «No hidden extras» turns up in several reviews independently.
You can read how that works in practice on our booking and payment page.
Leave your own
If you have travelled with us, we would be glad to hear from you — write to cz@cztransfer.com or message +420 773 477 799 (Viber, WhatsApp, Telegram). We publish reviews as they arrive, good and bad.
Related: booking and payment · private transfers across the Czech Republic and Europe · Prague airport transfers · contact us




